| Browsing |
1. I can't search for more than one type of information
at a time from the Resources Page. Why not?
- The Resources Page only allows you to
browse for one type of resource at a time. You can subsequently search
for further types of information by clicking on one of the links in
the chain of links along the top of the page that shows you where
you are on the site, or use the main navigation menu to view a new
page.
2. I know the resource I'm looking for is on the ASRP,
but it doesn't exist on any of the listings pages generated by my
filter selection.
- Each listing page only shows ten resource items (e.g. names or
links). Look at the counter at the top left of the listings table
to check that you are viewing all resources under your selection.
Use the First, Next, Previous and Last links below the table to
browse your search results.
3. I'm looking for information/a link in a particular topic
category but the drop down list doesn't offer the topic for me to
be able to select it.
- That's because there is no information/link under that topic category.
Sorry! Throughout the site, you only get to choose search or filter
criteria that reflect resources held on the site.
4. When I use the navigation bar menu, I arrive on a page
where I'm presented only with Academic Staff, PhD students/Researchers,
Collections and University Departments whose name begins with the
letter A. Why?
- You've landed on the default page for whichever type of resource
your looking for. This means no selection criteria has been applied
to the information and you've been presented with the first ten
items in an alphabetically organised list of all items in that resource
category. The counter at the top left of the listings table will
tell you how many items there are under that resource. Use the drop
down menus at the top of the listings table to filter the all information
and find the information you want.
5. The named topic pages (e.g. Resources in History, Resources
in Philosophy) don’t show all the items on the main Resources
page, why not?
- Not all information on the ASRP has a particular topic categorisation
so we've omitted that information from the individual topic pages.
These pages only present information relevant to the topic page
you've chosen to view.
6. Where do I find the site index?
- The Site Index appears on the right
side of the bottom navigation bar on every page.
7. Where do I find your collection policy?
- You'll find a link to the Collection
Policy is on the bottom navigation bar and also the About
Page.
8. Where do I find your data protection statement?
- There's a link to the Data Protection
Statement on the bottom navigation bar and also the About
Page. |
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| Browsing for Academic Researchers |
1. Where can I find my name?
- If your are a member of Academic Staff, your name
will appear on the Academic Staff
pages.
- If you are a PhD Student/Researcher, your name
will appear on the PhD Student/Researcher
pages.
2. I'm an academic researcher but my name is not on the
site.
- Sorry we missed you. To appear on the ASRP go to the Contribute
Page and follow the steps for 'Suggesting a New Resource.'
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| Updating and Suggesting a Resource |
1. I want to suggest a resource to appear on
the ASRP, but I don’t know if it’s suitable.
- We welcome suggestions, but any suggested resource has to meet our
eligibility criteria. Please take a look at the ASRP Collection
Policy.
2. How do I update my details?
- Visit the page where your details appear and click on the 'Suggest
an Update' button in the top right-hand side of the screen. Complete
the online form and submit it to the ASRP database.
3. I want to appear on the ASRP, what should I do?
- Go to the Contribute Page and follow
the steps for 'Suggesting a New Resource.'
4. How do I remove my details from the site?
- Please send us an email stating your
name and the title of the page where you appear on the ASRP and
we will remove your details from the site.
5. I've sent you an update but nothing happened.
- Suggested changes to the ASRP are not instantaneous. All updates
are verified by the ASRP administrator and subject to our Collection
Policy.
6. I've sent you a suggestion for a new resource but it
hasn't appeared on the site.
- All resources that appear on the ASRP must meet the criteria laid
out in the Collection Policy.
The site administrator will assess whether suggestions meet the
criteria.
7. How do I suggest a library or museum collection?
- Go to the Contribute page and follow
the steps for 'Suggesting New Resource.'
8. How do I update a library or museum collection?
- Visit the page where the details you wish to correct or update
appear and click on the 'Suggest an Update' button in the top right-hand
side of the screen. Complete the online form and submit it to the
ASRP database.
9. How do I suggest a link?
- Go to the Contribute page and follow
the steps for 'Suggesting New Resource.'
10. How do I report a broken link?
- Send us an email and we'll try to fix
it as soon as possible.
11. How do I update a Link?
- Currently, you can't update a link on the site. Please
send us an email with
any update suggestions. |
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| Searching |
1. I have typed in my key word but when I submit my search
all I get is an message saying there are no resources.
- Sorry. That's because there are either a) no resources or information
on the ASRP that includes your key word, or b) resources have not
been classified in terms of your key word. Try broadening your search
and looking through the site using the filterable lists, which allow
you to browse by resource type and topic to find what you want. |
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| Printing and Emailing Pages |
1. I want to print off a page so I can read it later. How
can I do this?
- Click on the 'Printer Friendly Page' link on the bottom left of
the page.
2. I want to email this page. Can I?
- Yes. Click on the 'Email this Page' link on the bottom left of
the page and you'll be asked to complete a simple email form with
your email address, the receiver's email address and a brief message.
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| Saving Information |
1. Can I book mark pages on the ASRP and add them to my
Favourites?
- You can bookmark all pages on the ASRP, even your search results
and pages that contain filtered and dynamic information. |
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| Contacting Us |
1. How do I contact you?
- Visit the Contact Page by clicking on
the link in the navigation bar. You can write to us at the address
given or telephone. You can also email us by clicking on the name
of the person you wish to contact. |
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| Evaluating the ASRP |
1. Can I evaluate the site?
- Yes you can. Every page has a link to a 'Rate this Page' survey
on the bottom rights of the screen, where you can assess and comment
on the page you are viewing.
2. I want to comment on the site
- Great. We'd love to hear from you. Either type your comments in
the comment text box on the 'Rate this Page' survey, or email us
directly.
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| Usability |
1. Can I view the site in a text-only browser?
- Yes you can. The site has been constructed with you in mind. Please
contact us with any suggestions for usability or accessibility improvements.
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Page |
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